Our Policies

Shipping policy

The parcel would be shipped within one to two days. EMS delivery can be chosen by those who want the quick delivery option. The package would be delivered within five to nine days. At the max, you can expect the medication parcel within fourteen days if this option is chosen.

Individuals who choose standard delivery option would receive their courier within fourteen to twenty-one days. The deadline for this type of method is up to thirty days.

The orders that are made in the weekend would be processed on the next working day.

Delivery guarantee

Yourzoloft.com guarantee that the medication Parcel that is sent to you would be discreetly packed. In case of any missing in the parcel or any damage, we would ship the courier free of charge. You can get help from the customer care team for further clarification.

Order Cancellation

You can cancel the order at any point of time as per your wish. We would be charging 10% of the total medical expense as a cancellation fee.

Order status guarantee

Our customers can check the status of their parcel in real time. Apart from that, we would be in touch with you 24*7 for 365 days. If you have any queries you can let us know immediately.

Refund Policy

If you have provided any wrong address by mistake and due to this, the parcel does not reach your place, then we would not be providing any refund. So, always double check the address before placing the order.

In case, you have found a mistake in the address at a later point of time, it is essential that you notify about it to us immediately. If there is any damage or if you have received wrong medication, you can check with our team and they would let you know the procedure